AK DASH Frequently Asked Questions
AK DASH is an all-in-one business management platform built specifically for pavement and asphalt contractors. It helps you manage leads, estimates, proposals, projects, crews, and finances; all from one simple dashboard.
AK DASH is made for contractors and business owners in the pavement services industry — including asphalt, sealcoating, striping, concrete, and maintenance companies. Whether you’re just starting out or managing multiple crews, AK DASH helps you stay organized and grow your business.
AK DASH functions as a centralized hub for your pavement business across all departments: sales pipeline, goalsetting, lead nurturing, crew scheduling, accounting, and more. Learn more about AK DASH features here.
Unlike generic CRMs, AK DASH is purpose-built for the pavement industry. Every feature from proposal templates to work-order tracking, is designed with your trade in mind. Plus, it combines software tools with real business coaching and community support to help you scale faster.
AK DASH will help your business by streamlining the proposal creation process, storing customer information, and improving organization. With its task management and notification features, you can stay on track with follow-ups and appointments. This professional proposal tool will ultimately lead to increased conversion rates, time savings, and better management of your pavement business, allowing you to win more deals and achieve your business goals.
AK DASH is primarily designed for contractors in North America, but as a web-based platform, it can be accessed and utilized globally wherever internet service is available and pavement business management is needed.
You can visit akdash.com to explore all features, book a live demo, or start using AK DASH right away.
To sign up for AK DASH, click on the "Pricing" link in our menu and choose your plan. Fill out the required form with your information. Create a secure password for your account. Once verified, you can start using AK DASH’s many features to manage and grow your pavement business.
Most businesses can get fully set up in just a few days. The AK DASH team provides onboarding support and resources to help you import data, customize templates, and start using the system immediately.
After your account is activated, you'll receive a URL to access the login page. Use the username and password you created during sign-up to log in. Once logged in, you may see an alert indicating that your information is incomplete. Don't worry; it's easy to complete the setup process for your Company. You'll need to provide the following information:
- Company information
- Goals & Targets
- Team Members
- Authorization Disclaimer
- Payment Terms
- Notifications
Once you've filled out these details, click on the "Save" button to complete the process.
While the platform is designed to be intuitive, AK DASH provides onboarding support, training sessions, and a comprehensive knowledge base to ensure you and your team can maximize the software's potential from day one.
Yes. The AK DASH onboarding team provides resources and support to help you import your existing data so you can transition your business to the platform without manual data entry.
The company logo should meet specific size requirements to look its best on AK DASH assessments, proposals, and contracts. It should be 16:9 aspect ratio or at least 1000 pixels wide and 500 pixels tall. Please ensure that your logo meets these dimensions for optimal display in AK DASH.
To customize the categories under "Target," follow these simple steps. From the left navigation panel, click on "Goals." Then, click on the three dots and select edit, which will take you to a screen where you can easily customize the categories as per your preferences. It's a straightforward process that allows you to set your desired targets effortlessly.
AK DASH offers flexible package pricing, so you only pay for the tools you need. Plans range from basic to full-featured (including the AI Smart Agent). Contact the AK DASH team for more detailed information at (844) 253-2742.
Yes! You can try AK DASH for free to explore its tools and see how it fits your workflow.
AK DASH offers flexible terms; while certain packages may offer annual incentives, the goal is to provide a service that fits your business needs without locking you into restrictive long-term contracts.
Yes, you can update your billing details or adjust your subscription tier at any time through your account settings or by contacting the support team.
Adding a lead is easy! After you've set up your company profile and company targets, it's time to enter leads into the system. To do this, go to the "Create a lead" at the Quick Start section on the left-hand side of the page. Fill out the required fields for the lead, and then simply click the "Save" button.
Editing an existing lead is a breeze! Start by clicking on "Leads" in the left navigation menu. Next, choose the lead you want to edit by clicking the three dots next to it, and select “Edit.” This will take you to the page where you can make your desired changes. After you've finished editing, simply click "Save" at the bottom, and your lead will be updated with the new information.
Adding an account is a crucial step when one of your leads is ready to proceed with a proposal. To create an account, navigate to the Quick Start section on the left-hand side and click on "Create an account." Ensure all mandatory fields are completed accurately, and then simply click the "Save" button.
To edit the existing details of an account, follow these easy steps. Go to the "Accounts" section in the left menu. Click on the specific account you want to edit by selecting the three dots on the right and choosing "Edit." This will take you to a page where you can easily make changes to the account's information. When you're done editing, just click the "Save" button.
After successfully setting up an account, it's time to add an account contact. Begin by clicking on "Contacts" in the left navigation panel. On the new page, click "New" to create a new contact entry. Fill in the required fields with the contact's information, and when you're done, simply click "Save."
Adding a property in AK DASH is a simple process. After creating a contact, you can easily do so by selecting "Create a property" from the "Quick start" section on the left navigation panel. Once redirected, choose the appropriate account from the drop-down field. Complete all the necessary fields for the property, and then click on the "Save" button.
AK DASH offers flexible package pricing, so you only pay for the tools you need. Plans range from basic to full-featured (including the AI Smart Agent). Contact the AK DASH team for more detailed information at (844) 253-2742.
Go to the "Proposals" section in the left navigation menu. Then, choose the particular proposal you wish to modify by clicking on the three dots icon at the end of the proposal's row, and select "Edit." You will be redirected to a page where you can conveniently make the necessary changes to the proposal. After you have finished editing, don't forget to click the "Next Step" button at the bottom of the page, until you can click the "Finish" button on the final step or page.
Absolutely. You can create your own scopes of work, set custom pricing, and personalize templates for different services like asphalt repair, striping, or sealcoating. You can also embed your own branded lead-capture forms on your website.
AK DASH can be used for industries other than the asphalt and pavement industry, such as lawncare, epoxy flooring, or pressure washing.
First, open your proposal for editing. On the first page, click the "Next Step" button at the bottom to proceed to the next page. Below the mapping tool, locate the "Services" section. Click on the "Add A Service" button, and a floating window will appear. Complete all the necessary fields for the new scope, then click "Save." Remember to save any changes made to your proposal.
Start by selecting and opening your proposal for editing. On the first page, click the "Next Step" button at the bottom to proceed to the next page. Locate the "Services" tab below the mapping tool. Click on the pen icon at the end of the service/scope you wish to edit. This will enable you to make the necessary changes to the scope. Complete all the required fields, and then click "Save" to update the scope with your modifications.
To begin, choose and open a proposal for editing. Proceed to the 3rd or final step of the proposal by clicking the "Next Step" button located at the bottom of each page. On the 3rd page, you will come across the "Choose File" button (indicated by a + sign). Click on this button to upload the desired image or files to be included in the proposal. Once you have successfully uploaded all the necessary items, click the "Finish" button to finalize the changes.
To begin, choose and open the proposal you wish to send. Scroll down to the bottom of the page and find the "Email Link" button. Clicking on it will allow you to choose your preferred method of sending the email. Provide all the required information for the recipient, such as their email address and any additional details you wish to include in the email. Once you have filled in the necessary fields, proceed to send the proposal.
With AK DASH, you'll have full visibility into the status of your proposal. Once you've sent your proposal, you can easily track if it has been viewed. AK DASH provides you with notifications when your client opens the proposal, giving you real-time insights into their engagement
With AK DASH, you'll have full visibility into the status of your proposal. Once you've sent your proposal, you can easily track if it has been viewed. AK DASH provides you with notifications when your client opens the proposal, giving you real-time insights into their engagement.
The AI Smart Agent is an add-on feature that answers your calls 24/7, qualifies leads, books meetings, and creates tasks in AK DASH, so you never miss a customer opportunity again.
The scheduling tool lets you assign jobs, crews, and equipment with drag-and-drop ease. Each job includes progress tracking, before-and-after photos, and live status updates, helping you stay on top of every project.
To create a new task, click on the "Task" tab on the left-hand side of the screen under the “Main navigation” section, then click on the "Add Additional Task" button. Provide the required task details, including the title and a comprehensive description of the task's purpose. Set the due date for the task, whether it's a follow-up appointment or any other important event. After filling in all the details, click "Save" at the bottom to create the new task.
To make changes to an existing task, go to the "Task" tab on the left side of the screen, under the "Main navigation" section. Locate the task you want to edit and click on it to open its details. From there, you can modify the title, description, time, or date as needed. After making the desired changes, click "Save" to update the task with the new information.
AK DASH is a cloud-based platform, meaning there is no software to install. You simply need a modern web browser (such as Chrome or Safari) and a reliable internet connection to access all features.
Yes! AK DASH is a web-based app, so you can access it anytime, anywhere, right from your phone, tablet, or computer as long as you’re connected to the internet. You can manage leads, schedule crews, and send invoices on the go. Note: Dedicated mobile app developments are currently in progress, so even more mobile functionality is coming soon!
Yes. AK DASH utilizes industry-standard encryption and secure servers to safeguard your data and ensure that your business information remains private and secure.
Absolutely. We use industry-standard, PCI-compliant payment processors to ensure your billing information is encrypted and handled with the highest level of security.
Yes. Your data is automatically backed up on secure servers, ensuring that your business records are protected against loss and remain accessible only to authorized users.
AK DASH includes customizable user permissions. You can set specific access levels for different team members, ensuring that sensitive financial data or management settings are only visible to the appropriate personnel.
The number of users available depends on the specific subscription plan you choose. AK DASH is designed to scale with your business, from small teams to large operations with multiple crews.
Yes. AK DASH integrates with QuickBooks for seamless invoicing and expense tracking. Additional integrations are being added regularly.
Once you have created and finalized a proposal, you can easily send it to QBO for seamless invoicing and payment tracking. Simply select and open the proposal you want to sync, and at the upper part of the page, you'll find the "Send to QBO" button. Click on this button, fill out the necessary information, and then click "Save."
You’re never on your own. AK DASH includes access to live chat support, training sessions, and a community of successful contractors who share best practices and advice.
If you are experiencing difficulties signing in and receiving an error message, don't worry, we're here to help. To resolve the issue, please reach out to our dedicated support team at customersuccess@akdash.com. They will be more than happy to assist you in resolving any login problems or account-related issues promptly.